ORD 615 09/23/2003 ORDINANCE NUMBER LQ
COMPREHENSIVE WATER ORDINANCE
AND DEMAND MANAGEMENT PLAN
AN ORDINANCE OF THE CITY COUNCIL OF CIBOLO; REPLACING
ORDINANCE NO. 472, AND SUBSEQUENT ORDINANCES THAT CONFLICT
WITH THIS ORDINANCE;REPEALING ORDINANCE NUMBER 514 AND ITS
AMENDMENTS; SETTING WATER RATES AND REGULATING THE USE OF
WATER FOR THE CITY OF CIBOLO, CONNECTION TO THE WATER MAINS
AND WATER SYSTEM, AND THE APPOINTMENT OF A MAINTENANCE
OFFICER; AND AMENDING, REPEALING AND SUPERSEEDING ALL OTHER
CONFLICTING POLICIES AND ORDINANCES.
WHEREAS,the City of Cibolo is subject to periods of drought; and
WHEREAS,the cost of furnishing water to citizens of the City of Cibolo is subject to
fluctuations in demand, availability, and the economy, and
WHEREAS the City Council of Cibolo seeks to encourage conservation of finite water
resources and
to provide financial incentive for the conservation of finite water resources; and
WHEREAS,the City of Cibolo must comply with the mandatory use reductions imposed
by the Edwards Aquifer Authority; and
WHEREAS, many Cibolo residents have suffered confusion between the Demand
Management Plan of Cibolo and the Demand Management Plan of the City of San
Antonio, and
WHEREAS, several initiatives concerning water use and rates have been adopted by the
City Council and the City Council of Cibolo seeks to continue to provide leadership on
the issue of water conservation,
THEN BE IT ORDAINED BY THE CITY COUNCIL OF CIBOLO THAT THE
FOLLOWING RATES,RULES, REGULATION,AND PENALTIES SHALL BE
IN FORCE EFFECTIVE THE 23TH DAY OF SEPTEMBER,2003 AND THAT
THIS ORDINANCE, SHALL BE KNOWN AS THE "COMPREHENSIVE
WATER ORDINANCE AND DEMAND MANAGEMENT PLAN". -
1 / I. ,l
HON. CHARLES RUPPERT:
NNE GRIFFIN, CITY SEC ARY
PART ONE: ESTABLISHMENT OF A MAINTENANCE OFFICER AND SETTING
OF WATER RATES FOR THE CITY OF CIBOLO
SECTION ONE (1): Introduction
Providing for the appointment of a maintenance officer; providing for connection to
water mains; regulating the use of water from the, city water system; providing for
service through meters; providing for revised rates for services furnished by the city's
water works system; enacting provisions, incidents and related to billing and collection of
water and sewer charges; and imposing a penalty of a fine of not less than$25.00 not to
exceed $1000.00 and making each day a separate offense for violation of ordinance;
repealing all ordinances, orders and resolutions in conflict, prescribing a date when such
rates and charges shall become effective and declaring an emergency.
Section 1 Index
Section 2 Appointment of Maint. officer
Section 3 Unlawful Activities
Section 4 Metering Requirements
Section 5 Meter Connection-Charges,
Installation&Repair.
Section 6 Fees, Rates&Billing Procedures
Section 7 Conditions of Service
Section 8 Service Requests -outside
Existing Service Area
Section 9 Water Line Taps
Section 10 Violations of ordinance
Section 11 Emergency Conditions
Section 12 Severability
Addendum/Attachment 1
SECTION TWO (2): Appointment/Duties of Maintenance Officer.
There shall be appointed by the City Council of Cibolo, Texas a Maintenance Officer
who shall be in charge of all property and machinery used in or connected with the Utility
Department. He shall be responsible for inspection of all pipe lines and all other property
used in or connected with the Utility Department, and shall make all repairs deemed
necessary and consistent with his duties. He shall also report all violations of this
ordinance to the City Administrator and shall proceed to have offenders prosecuted as set
forth in this ordinance or any amendment thereof. He shall also attend to and control the
water supply and at all times oversee the sufficiency thereof to the greatest extent
possible. He shall attempt to notify the community of the necessity of any disruption of
service when possible and practical.
SECTION THREE (3): Unlawful Activities.
It shall hereafter be unlawful for any person or persons to do, commit or assist in
committing any of the following things or acts in the City of Cibolo, Texas:
(a) To resort to any fraudulent device or arrangement for the purpose of
procuring water from private connections on premises contrary to the City
regulations or ordinances.
(b) To make or permit to another make any connection with the main or service
pipes of the utility system or use water of said system without authorization
and payment of fees.
(c) To remove any water meter or device that has been placed by the City, or to in
any manner change, interfere with or tamper with any water meter or device ;
providing that the provisions of this section shall not apply to the employees of
the City when acting in their official capacity.
(d) To turn on the water supply to any building or to any supply pipe when the
supply has been turned off for the nonpayment of the monthly water charge or
for the violation of any rule or ordinance governing the water system.
(e) To open or close any fire hydrant or stopcock connected with the utilities
system of the City of Cibolo, or to lift or remove the covers of any gate valves
or shut off thereof, without the permission of the Maintenance Officer, except
in case of fire, and then under the direction of officers of the Fire Department.
(f) It shall be unlawful for any person, firm or corporation to make any
connection to the mains of the utilities system of the City of Cibolo, Texas,
without first making application to the City, stating fully the use for which
water is wanted, giving the name of the owner of the property, the number of
the lot and block, name of the street and house number. Upon the payment of
the meter connection fee, the Maintenance Officer, shall make, or have made,
the necessary connections. Every premise connected with any water main, or
being supplied with any water from the city's utilities, shall have a separate
service connection and locking angle stop.
SECTION FOUR(4): Metering Requirements.
All water distributed to individual customers will be metered. Normally, not more
than one household shall purchase water through any single meter without the
consent of the City Council of the City of Cibolo, Texas. Single metering is
authorized for more than one unit of occupancy providing responsibility for,
payment of all utility services for the single meter billing is assumed by the single.
property owner. In cases where single metering is to be used for more than single
family residence, a meter sufficient in size to meet total requirements will be
required. Size of meter will be determined by the Maintenance Officer at time of
request and deposit required will be based on meter size. Provided where a
residence, business establishment, complete apartment, or manufactured house is
not accessible to a city water main, arrangements may be made, at the option of the
City and for which a permit must be obtained from the City Council, to secure
water from another user of city water, in which case the minimum monthly charge
shall be made for each additional residence taking water through such meter. Each
"minimum" will entitle user to 3,000 gallons per month. The minimum charge plus
any additional minimum charge and all water used over the minimums by such
consumer, shall be charged to the customer having the meter. The City of Cibolo
shall keep all meters in good repair without any expense to the consumer except as
provided herein.
SECTION FIVE (5)Meter Connection charges, Installation and repair:
(a) Whenever a prospective user of water from the City of Cibolo wishes to
connect to the city water system such user of water shall pay a connection charge
set by the City in the amount of cost plus 10 percent and other fees as specified in
Addendum/Attachment 1 of this ordinance.
(b) The City of Cibolo shall keep all meters in good free of charge, except that
property owners will be charged for meters, boxes, materials damaged or destroyed
through negligence or abuse and for all labor costs incurred in re-establishing service.
SECTION SIX(6): Fees, Rates, and Billing Procedures:
(a) Each water customer upon making application shall pay a non-refundable water
meter connect fee, as indicated in Attachment 1 and shall provide a refundable deposit as
specified in Attachment 1 of this ordinance. If a prospective customer is indebted to the
City for water, sewer, or garbage service, service at the new residence or place of
business will not be provided until the outstanding indebtedness is satisfied. Residential
and commercial water bills will be forwarded no later than the first workday of each
month. Bills will consist of a minimum charge for 1,200 gallons and a per thousand
gallon charge for usage above the minimum charge for residential customers; and will
consist of a minimum charge for 3,000 gallons and a per thousand gallon charge for
usage above the minimum charge for commercial customers. Specific Fees may be found
on Attachment 1.
(b) Temporary water service is not allowed.
(c) Bulk water may be purchased by any consumer other than through a residential
service connection through the mains of the City of Cibolo provided that such
water is purchased from a tap(s) belonging to the City of Cibolo. All bulk water
must be purchased by means of hydrant metering. Deposit, rental and the water
rates from these service are found at Attachment 1.
(d) All charges for utility services furnished or rendered by the City of Cibolo and/or
contractors franchised by such city for which the City of Cibolo is the billing agent
shall be due and payable on the fifteenth (15th) day of each month at the municipal
offices of the City of Cibolo. Bills not paid by the close of business of the fifteenth
(15th) day of each month will incur a ten (10) percent penalty for late payment on
the total amount of the bill. Checks issued in payment of utility services that are
returned by banking institutions for reasons of insufficient funds will incur a $25.00
charge in addition to the bill. Any repetition of insufficient fund checks being
issued for payment of utility bills will result in a requirement for cash payment of
utility bills issued by the City of Cibolo. Any deviation from this policy will be at
the discretion of the City Administrator.
(e). Any person who has not paid his/her account by the twenty fifth (25) day of the
month in which billed, shall have his/her water service disconnected. It is further
provided that all delinquent accounts shall be notified by letter at least five (5)
days in advance of service being discontinued. In the event service is
discontinued, a reconnect fee will be charged as provided for in this ordinance as
provided in Attachment/Addendum 1. Services will not be resumed until the total
amount due the City and the reconnect fee for the service discontinued has been
paid in full. Circumstances that result in an unfair penalty charge will be evaluated
by the City Administrator.
(f) A consumer of water from the City of Cibolo who changes residence within the
area serviced by the Cibolo Water Department will not be required to pay a
connect fee at the new residence; however, a transfer fee is reflected in
Attachment 1 is required.
(g). No free utility service shall be permitted and the City or any of its agencies or
instrumentalities which avail themselves of the services provided by the utility shall pay
the same rates and charges herein prescribed except for the Cibolo Volunteer Fire
Department.
SECTION SEVEN(7): Conditions of Service.
(a) No water other than water furnished by the City or its agencies shall be used in
any line to which water is delivered by the City water system.
(b) The City of Cibolo does not guarantee pressure or volume of water in any line
except City of Cibolo owned lines.
(c) Water supplied by the City of Cibolo will not be used for irrigation purposes
without the written permission of the City of Cibolo.
(d) No water shall be furnished consumers in or beyond the corporate limits of the City
unless and until such consumer desiring City water furnishes the City Utility
Department satisfactory evidence (i.e., chloroform test), that all plumbing,
including fixtures and appliances, through which City water is to pass, have been
approved and accepted by the City Maintenance Officer.
(e) In the event additional plumbing is to be installed on such premises inside or
outside the corporate limits of the City of Cibolo, Texas, water service shall be
discontinued to such consumers unless such additional plumbing installation have
been approved by an authorized representative of the City Utility Department.
(f) No person, except authorized employees of the City Utility Department, shall turn
on or off at any city valve without a written permission first being obtained from
the City Utilities Department.
(g) Every person having access to water from the City Utility Department shall, at any
reasonable time, permit the Maintenance Officer or his agents to enter the premises
and building for examination of plumbing to include the meter and fixtures and the
manner in which the water is used. Refusal by any consumer shall result in
disconnection of water supply by the City Utility Department until such permission
is granted.
(h) The City Utility Department or agents thereof will make all repairs and renewals of
service lines from the main up to and including the meter, and it shall be unlawful
for any other person or persons to repair or tamper with the service line from the
main to and including the meter and valve.
(i) The right is reserved by the City of Cibolo to temporarily discontinue and
reconnect without notice water supply to all consumers for the purpose of making
repairs, connections, extensions and the cleaning of mains, machinery, reservoir or
any part of the Cibolo water system.
(j) All of the provisions of this ordinance shall be deemed to be incorporated in every
contract between City Utility Department and its consumer, and each consumer
shall be charged with knowledge of the provisions of this ordinance and by
applying and accepting water from the City Utility Department to have acceded to
the provisions hereof.
(k) It shall be unlawful for any person, firm or corporation to take or use water from
the system of the City of Cibolo except under the terms and conditions specified
and stipulated in this ordinance. All owners and occupants of property are and
shall be prohibited from furnishing water supply to others for any purpose other
than specified herein. It shall be unlawful for any person, firm or corporation, to
willfully and/or negligently waste water in any manner whatsoever, and any
person having knowledge of any condition whereby water is being wasted shall
at once notify the City.
(1) The refusal or neglect of an owner or occupant to equip and maintain the premises
with proper service connections, utilities or fixtures of approved character and
quality to prevent waste of water shall be sufficient ground for the refusal of the
City of connect the premises with the City Utility Department service or to
,continue such service after having given notice of intention to shut off the water,
pending the necessary correction.
(m) It is and shall be unlawful for any person, firm, or corporation to draw water
from any city supply pipes directly into any steam boiler which is equipped for, or
arranged for more than fifteen pounds (15) pressure per square inch. All persons, firms
or corporations having boilers or closed water heaters supplied with city water are
cautioned against the danger of explosion or collapse.
The City of Cibolo will not be liable for any damages that may occur on account of
the water being shut off for any reason or on account of the breaking of any pipe or
fixture by pressure of the water from the city mains. Where City water is used to supply a
steam boiler(of over fifteen pounds pressure), the owner shall provide a tank of sufficient
capacity to afford a supply of at least four hours into which the service pipe must be
discharged over the top of the tank, and never into the bottom or side.
SECTION EIGHT(81_ Service Requests-Outside Existing Service Area.
When water service is desired within the City's Water District and no mains exist in the
vicinity of the desired connection, it will be necessary for the applicant to sign a release
form or contract with the City and make a cash deposit. The entire cost of the main
extension will be estimated by the City Engineer and the cost borne by the applicant.
Each size or diameter of pipe will be described in the contract
SECTION NINE (9): Water Line Taps.
It shall be unlawful for any plumber, contractor or person other than the employee of
the City Utility Department or an agent, to tap any main, make connections to mains or
extend service lines from a main. All of this equipment shall be under the exclusive
control of the City Utility Department, and said tap and service shall be paid for by the
plumber, contractor or owner ordering the work done before the work is commenced.
SECTION TEN(10): Violations of ordinance.
A violation of any of the rules contained in this ordinance or a doing or causing to
be done by any person, persons;firm or association, of any of the things or acts forbidden
or made unlawful in any of the sections of this ordinance is an offense, such offenses
shall be punishable under each,and every violation of the terms of this ordinance. The
person, firm, association or corporation shall, upon conviction thereof in the Municipal
Court, be fined not less than $25 (twenty five dollars) nor more than $1,000.00 (five
hundred dollars) for each violation and each day of failure to comply with the terms of
this ordinance and shall constitute a separate offense.
SECTION ELEVEN(11): Emergency Conditions.
The City Utility Department has the right to control water use in case of
emergency.
SECTION TWELVE (12): Severability.
This ordinance is cumulative of any other ordinance on the subject and does not
repeal any present ordinances except as specified herein unless this ordinance is in direct
conflict therewith, in which case this ordinance will govern. If any, section, subsection,
paragraph, sentence, phrase or word in this article, or application thereof, to any person or
circumstance is held invalid, it shall not affect the validity of the remaining portions of
the same and the City Council hereby declares it would have passed such remaining
portions despite such invalidity.
WATER USE REDUCTION STAGES OF THE DEMAND MANAGEMENT
PLAN
The Demand Management Plan applies to all areas of Cibolo supplied by Edwards
Underground Water.
TABLE 1
Trigger Condition (J-17 Well Level)
I - Aquifer Awareness 650 ft.
II -Aquifer Watch 640 ft.
III -Aquifer Alert 630 ft.
Trigger conditions consist of aquifer water levels as measured in Well AY-68-37-
203 (J-17)in San Antonio. Enforcement of this plan is dependent on cooperation of the
Cibolo water customers. Violators of this ordinance will be subject to fines as adopted by
Ordinance the City Council of Cibolo. The schedule of fines is found in Table 3 of this
ordinance.
Stage I Declaration- Other Provisions
Designated Watering Days
Stage I of the DMP allows citizens to water their landscapes with sprinklers on
designated days. A person's designated day is determined by the LAST NUMBER of the
property address. Residential landscape watering will be allocated by odd vs. even
numbers. Watering is allowed any day of the week with hand held hose or soaker hoses
(and drip irrigation) during the "Designated Watering Times." Landscape watering from a
Cibolo water connection is prohibited at all other times(NOTE: During Stage II and
Stage III, even hand held hoses may not be used outside of"Designated Watering
Times")
Landscape Watering for Residential Customers
House number ending in 0 or 1 Monday
House number ending in 2 or 3 Tuesday
House number ending in 4 or 5 Wednesday
House number ending in 6 or 7 Thursday
House number ending in 8 or 9 Friday
Landscape Watering for Non-Residential Categories
All addresses-WEDNESDAYS ONLY
Designated Watering Times
Stage I watering with sprinklers and irrigation systems is'prohibited from 10:00 a.m. until
8:00 p.m. Watering is allowed from midnight to 10:00 a.m. and from 8 p.m. to midnight
on designated days.
EXCEPTIONS TO RESTRICTIONS
Landscape watering for new landscapes is permitted until plants are established or for 14
days after initial planting which ever occurs first.
Stage II and III Declaration - Other Provisions
Designated Watering Days
Stage II of the DMP prohibits citizens from watering their landscapes with sprinklers. A
person's designated day for hand-held, soaker hose and drip irrigation is determined by
the LAST NUMBER of the property address. During Stage II, watering is allowed any
day of the week with hand held hose or soaker hoses(and drip irrigation) during the
"Designated Watering Times." Landscape watering from a Cibolo water connection is
prohibited at all other times(NOTE: During Stage II and Stage III, even hand held hoses
may not be used outside of"Designated Watering Times")During Stage III, hand-held,.
drip irrigation and soaker hose use is limited to the designated times on the one
designated day each week.
Stages II and III of the DMP do not allow citizens to water their landscapes with
sprinklers or irrigation systems. Watering with hand-held, soaker hose, bucket, or drip
irrigation is permitted during designated watering times. A person's designated day is
determined by the LAST NUMBER of the property address. (NOTE: During Stage II and
Stage III, even hand held hoses may not be used outside of"Designated Watering
Times")
Landscape Watering for Residential Customers
House number ending in 0 or 1 Monday
House number ending in 2 or 3 Tuesday
House number ending in 4 or 5 Wednesday
House number ending in 6 or 7 Thursday
House number ending in 8 or 9 Friday
Landscape Watering for Non-Residential Categories
All addresses-WEDNESDAYS ONLY
S
Stage III watering with sprinklers is prohibited. Watering is allowed from 5:00 a.m. until
10:00 a.m. and 8:00 p.m. until midnight on designated watering days using the methods
allowed in Stage II.
EXCEPTIONS TO RESTRICTIONS
No installation of new landscape is permitted.
PENALTIES FOR VIOLATION OF THE DEMAND MANAGEMENT PLAN
(DMP)
TABLE 3
DEMAND MANAGEMENT PLAN FINE SCHEDULE
STAGE I and STAGE H
Residential Customers of the City of Cibolo Water System
First violation at an address in a 12 month period Written warning
Second violation at an address in a 12 month period $ 25-$ 50
Third violation at an address in a 12 month period $ 50-$100
Fourth violation at an address in a 12 month period $100-$200
All subsequent citations $200-500
Commercial/Industrial Customers of the City of Cibolo Water System
First violation at an address in a 12 month period Written warning
Second violation at an address in a 12 month period $ 50-100
Third violation at an address in a 12 month period $100-200
Fourth violation at an address in a 12 month period $200-500
All subsequent citations $400-500
STAGE IH and STAGE IV
Residential Customers of the City of Cibolo Water System
First violation at an address in a 12 month period Written warning
Second violation at an address in a 12 month period $50-100
Third violation at an address in a 12 month period $100-200
All subsequent citations $200-500
Commercial/Industrial Customers of the City of Cibolo Water System
First violation at an address in a 12 month period Written warning
Second violation at an address in a 12 month period $100-200
Third violation at an address in a 12 month period $200-500
All subsequent citations $400-500
All 12-month periods begin at 12:01 a.m. January 1st and end at midnight December 31
of that year. All citations are per physical street address. The Citation will be issued to the
individual in proximate care of the residence where the offense occurs at the time of the
incident. All violations are cumulative with no deference to which Stage I under which
the initial or subsequent violations occurred. The City of Cibolo reserves the right to
permanently remove water meters for repeated violations of the DMP.
ADDENDUM/ATTACHMENT 1:
RATES AND CHARGES:
RESIDENTIAL WATER RATES MONTHLY BILLING
First 1,200 gallons $ 9.00 Base Rate
Between 1,200 and 3,000 gallons $16.50 Base Rate
3,001 to 12,000 additional $2.75 per 1,000 gal
12,001 to 20,000 additional $4.00 per 1,000 gal
20,001 to 30,000 additional $ 6.00 per 1,000 gal
30,001 to 50,000 additional $10.00 per 1,000 gal
50,001 + additional $15.00 per 1,000 gal
Water Acquisition Fee $ 4.00 per month
COMMERCIAL WATER RATES
First 3,000 gallons $24.00
3,001 to 15,000 additional $2.75 per 1,000 gal
15,001 and up additional $ 3.70 per 1,000 gal
Water Acquisition Fee $ 4.00 per month
METER CONNECT FEES
Address where service already in existence $30.00
Residential where no service existed $60.00
(Line Tap)
Commercial where no service existed $75.00
Industrial where no service existed $120.00
(Line Tap)
Commercial where service existed $30.00
Industrial where service existed $30.00
HYDRANT METER FEES
Meter Connect $ 50.00
Daily Rental $ 5.00
First 3,000.gallons $ 24.00
Water Rate $4.00 per 1,000 gal
TRANSFER FEES
Move within City $30.00
DEPOSITS
Hydrant Meter $400.00
Residential Service $40.00
Commercial Service Two months estimated use
Industrial Service Two months estimated use
Garbage Only Pre-pay one month
DEPOSIT REFUNDS
Deposits will be refunded after two years service with no disconnects, no returned checks
and not more than two (2)late fees charged. If there is a disconnect, returned check or
more than two late fees during that time, the two-year period will begin again from that
date.
All of these fees and charges are in addition to impact fees charged for new service and
platting in the City of Cibolo.
BAD CHECK POLICY
The City of Cibolo shall collect a twenty-five dollar($25.00) administrative charge for
each time a check issued to the City of Cibolo is returned for non-payment by the bank.
Any person, account, or household that has had two checks returned to the City of Cibolo
for non-payment shall lose the privilege of paying debts to the City of Cibolo with a
check and shall be "Cash Only". For purposes of this ordinance, "Cash Only" shall mean
payment by currency, CASHIER'S CHECK, money order or bank certified check.